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For information concerning payments received and disbursed by the SDU, call SDUs customer service line toll-free at 1-877-225-7077. Payment should be made with a money order, cashiers check or certified check. The Circuit Clerks office does NOT accept personal checks for Child Support payments. Copies of documents possessed by DCSS except as prohibited by law (i.e., Internal Revenue Service and State Comptroller information), are provided at the request of the CP and/or an authorized representative. Ifthe CP/obligee has a good reason for missing an appointment she/he must contact the DHS caseworker or the DCSS Regional Office before the appointment or as soon as possible afterward. Changes to existing orders are processed quickly. This includes payments that are made to the State Disbursement Unit. This means the Department will retain child support (except the amount paid as pass through) and/or medical support payments to reimburse the state for the benefits received. Allocation Earmarking is for a child who is not eligible to be in a TANF case for reasons other than sanctions or receipt of SSI but at least one of the other children included in the child support order is receiving TANF. If the child support order also includes other children in the household who are on TANF, DCSS will send the share of the child support that belongs to the child who is not in the TANF case. The mother, the child, and the alleged father must all be tested. It is also very helpful to report changes in telephone numbers. Call the DHS Provider Help Line at 1-800-804-3833 to see if payment is pending. If the childs genes match those of the man tested, he is ruled to be the childs biological father. Parents maybe asked to read and sign a Disclosure Statement Regarding Legal Representation. The Client Return Notice will list the information/documents the CP/obligee needs to either mail or bring to the DCSS Regional Office. Search by agency, individual name, position, salary, or even year of service. Ask the parents to complete paternity related forms if paternity has not been established for the child(ren). Both parents will be notified of the review results. If you have an active child support case you can access your: There are two quick and convenient ways to receive your child support electronically from the State Disbursement Unit (SDU). According to Federal and State laws, all Child Support cases that have anOrder for Income Withholding for Supportand/or have received assistance from the Illinois Department of Healthcare & Family Services must have their support payments go through the Illinois State Disbursement Unit. Account Review Inquiries from Non-Assistance and Intergovernmental Cases If the CP/obligee disagrees with how the Department has distributed her/his child support and has never received TANF cash assistance, she/he may contact DCSS and ask for a review of the account. The reason for disagreement with the decision. You may also mail a written request for your Child Support History. If the custodial parent/obligee does this, benefits will not change. A photo ID plus one other form of identification. A law passed in 1997 requires employers to report every new person they hire within 20 days. If the alleged father has been determined to be the father of the child, an Administrative Paternity Order will be issued by DCSS or a judicial Paternity Order will be issued by the judge. This check represents child support received on behalf of a non-TANF interstate client. The Department of Healthcare and Family Services places payments and refunds on hold when problems are encountered with mailing addresses. Click here to find your local Regional Office. You can also get the entire child support payment history mailed or faxed to you (or to your attorney). addition to the child support payment amount. Good reasons for missing an appointment include, but are not limited to: The CP/obligee or child is disabled or homebound; The CP/obligee does not have child care or transportation; The CP/obligee or child is sick (need a letter from a doctor); The CP/obligee is hospitalized or in an institution; The CP/obligee is temporarily in jail; or. Click here to find your local Regional Office. The Illinois child support program is for families. Carol Stream, IL 60197-5400. Federal Income Withholding For Support Form, Child/Spousal Support for Courts & Attorneys. If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity (VAP) form. If the child lives with another adult, that other adult can receive the child support for that child. 2023 ILLINOIS COMPTROLLER'S OFFICE ALL RIGHTS RESERVED
DCSS will review the account and advise the CP/obligee of the results. Essentials for Attorneys in CS Enforcement 3rd Ed. If there is cause for concern of family violence, contact the Department of Human Services caseworker or the DCSS Regional Office for help. To access your Payment History, Change your PIN or to Manage your Notifications, please provide the last four digits of your Social Security Number, PIN and Date of Birth. 1-866-324-5553 TTY, 2020 Illinois Department of Human Services, Workers' Action Guide Chapter Table of Contents. Electronic Payment Automatic Withdrawal Payments (Deduct from Your Bank Account) Online automatic withdrawal payments can be made through ExpertPay. The employer must begin taking the ordered amount out of the NCP/obligors pay check the first pay period occurring within 14 business days of the date the Income Withholding for Support was mailed, faxed, or personally served on the employer. The ILSDU is the payment processing center for Illinois child support payments. It may be necessary to present prooftosupport a reason for not cooperating or a "good cause claim" such as birth certificates, court, medical, criminal, child psychology, or law enforcement records. Please notify the SDU of your new address either by calling (877)225-7077 to request an address change form or go to www.ilsdu.com. payments made with a PayPal account, with a maximum convenience fee of $60.00. The hospital can only place the fathers name on the birth record if the VAP is completed, signed, and witnessed before the parents and the child leave the hospital. The registration fee charged This Notice is sent only to the NCP's/obligor's employer or the health insurance plan administrator. When results are received, the mother and the alleged father will be notified. An easy and secure way for child support obligors to make their required child support payments online using a credit card. If the request contains sufficient information to identify the account, such documents will be furnished no later than 30 calendar days after the date of the Departments receipt of the request for documents. If the Department receives the NCP/obligors federal tax refund and past-due support had been temporarily assigned to the Department while the CP/obligee received TANF, it will be retained by the Department to pay back the state for TANF cash assistance already paid to the CP/obligee.If there is any federal tax money left after all cash assistance has been paid back to the state, it will be sent to the CP/obligee for any past-due support owed. If the child support order does not say how much of the child support is for the child who is not in the TANF case, the child support will be divided equally among the children and an equal share for that child will be sent to the CP/obligee. Circuit Clerks in Illinois still maintain the history of Child Support payments. The CP/obligee may request a reconsideration even if a request for an explanation has been requested. ____________________________________________________________________________________________________________________________________________. No message is sent to the family. 2014 - Child Support Services (3.2.2 prod4) This notification must be made in writing on a Change of Address form, which can be printed below. Making sure that a child is eligible to receive his/her fathers Social Security benefits, veterans benefits, pension, and/or inheritance in the event of his/her fathers death. Direct Deposit allows a custodial parent the option of having funds deposited to a checking or savings account of his/her choice. Your payment may take up to seven business days to be posted to your child support account. The Department collects child support faster when it serves employers directly rather than having to ask other states to serve the income withholding. The three main guidelines are listed below: Free viewers are required for some of the attached documents.They can be downloaded by clicking on the icons below. If the payment has been issued, you may call the ACS Call Center at 1-866-338-2944 to verify the deposit in 2 working days. This change was designed to centralize the collection and distribution of Child Support. To Apply for Services. Custodial parents/obligees who receive TANF are automatically provided child support services; CPs who receive medical assistance benefits are automatically offered child support services, but must complete and return the client questionnaire to establish a child support case. The amount of the child support payments will not change automatically. DCSS will choose the best and quickest method for the case. If the agency submitting a voucher for payment to be made by the IOC has flagged it as confidential, the text will not display the same amount of information as other payments. Establishment of administrative paternity and/or child support orders may take 90 days or less. Do not budget against the client's assistance. JB Pritzker, Governor Theresa Eagleson, Director. In Illinois, the method used to set the amount of child support isincome sharesbased onboth parents' net income and the number of children included in the child support order using the Illinois child support guidelines. The DCSS computer system automatically calculates the delinquent amount and serves the NCP/obligors employer with an Income Withholding for Support to deduct an additional amount from the NCP/obligor's wages until the delinquency amount is paid in full. If you don't know where your child's other parent is, the DCSS will assist you in locating him/her. The paying parent must make their regular ordered child support payments for 6 months. Child support may be established through the administrative process when: The mother and father are not married or in a civil union and paternity has already been established; or, The mother and father are separated but not divorced; or. A decision on the reconsideration request will be issued no later than 15 calendar days after the date the written reconsideration request was received by the Department. If the parties have received state assistance, and/or there is an Order for Income Withholding, these payments MUST be sent to the State Disbursement Unit. The Comptroller also may deposit public aid payments for individuals who receive assistance under Articles III, IV, VI, and X of the Illinois Public Aid Code directly into an electronic benefits transfer account in a financial institution approved by the State Treasurer as prescribed by the Illinois Department of Human Services and in accordance DCSS will refer cases to the U.S. State Department, which will automatically deny passport requests from parents who owe more than $2500 in unpaid child support. Please turn on JavaScript and try again. A simple swab of the inside of a persons mouth is all that is needed. Custodial parents/obligees who receive Temporary Assistance for Needy Families (TANF) are automatically provided with child support services; CPs/obligees who receive Medical assistance from the Department of Human Services (DHS) are automatically offered child support services but must complete and return the client questionnaire to establish a child support case. payments made with a PayPal account, with a maximum convenience fee of $60.00. TANF Arrears Reduction (Clean Slate Program). To find out how to receive child support disbursements or to get help on other Child Support Enforcement Services, you can call the Child Support Help Line at 800-447-4278 or visit the Illinois Child Support Enforcement web site at https://www.illinois.gov/hfs/childsupport How long will it take to get my disbursement? $1,608,073,270.51 Vouchers Pending Includes vouchers and transfers to other state funds. It looks like your browser does not have JavaScript enabled. This high school extension is available to administrative and judicial cases. It is a secured portal. Register for ExpertPay. Locate the parent who does not live with the child(ren); Legally establish paternity (the childs father) if the parents are not. This is a secured portal for users of the Illinois State Disbursement Unit System, which processes child support checks received from employers and non-custodial parents and disburses the funds via check, direct deposit or debit card to the receiving families. If, as a result of the account review decision, the CP/obligee is entitled to child support received by the Department, such support will be issued to the CP/obligee no later than 30 days after the date of the account review decision. The only time any of a CPs/obligee'sconfidential information, such as address and the childs Social Security number, is given out by DCSS is on the National Medical Support Notice. Average salaries for River Valley Child Development Services Comptroller: [salary]. Persons who have questions may write the DCSS Regional Office listed below for their county or may call the Child Support Customer Service Call Center at 1-800-447-4278. Making future payments. Carol Stream, IL 60197-5400. . The case will be left open if the CP/obligee notifies DCSS. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. Information and an application can be provided at any DCSS office. Persons using a teletypewriter (TTY) device may call toll-free at 1-800-526-5812 (TTY only). If the noncustodial parent receives assistance in another case, count the refund as a lump sum payment. A statement that the CP/obligee may request an explanation of the decision by telephone inquiry to a toll-free number or in person at a Department local office arranged by appointment through the toll-free number. It is critical that you change your address with the Post Office serving your ZIP code, so the Post Office can forward your mail to your new address. The CP/obligee will receive all of the child support payments. The SDU accepts personal checks, cashiers checks, certified checks and money orders. 15,926 Click Here for Details Watch Comptroller Mendoza's Latest Updates Play Video Comptroller Mendoza's Message on MAP Grants If the CP/obligee thinks that the child is entitled to more than an equal share, the CP/obligee has the right to get a lawyer and ask the judge for a larger share of the child support payment. This site directs child support clients into their accounts, address problems related to mailing addresses and apply for services. River Valley Child Development Services salary trends based on salaries posted anonymously by River Valley Child Development Services employees. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. The Department of Human Services administers the program in Illinois. Child Care Payment Rates - Rates apply to all child care except the adult/teen/child care disregard. made with a credit card, with a maximum convenience fee of $60.00. Fees are in Edit your il disbursement unit online Type text, add images, blackout confidential details, add comments, highlights and more. DCSS learns that further action is inadvisable or legally impossible; DCSS is not able to contact the CP/obligee over a 30 calendar day period. Once registered, obligors can make payments on-line using Visa, MasterCard, or Discover.